Difficult Employees


Difficult employees destroy countless businesses. Here's what to do.

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difficult employees
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Dealing with difficult employees is perhaps the hardest part of running a business. It's a tricky aspect, for many reasons. Perhaps learning how to deal with difficult employees should be considered an extra topic for business courses.

If you are dealing with difficult employees in your workplace, there are several things to consider before dealing with that employee. Often, the difficult employees are not necessarily the disposable ones. They might display a strong work ethic, show a certain loyalty to the company and might even get along (on a limited basis) with most of their co-workers. Others might show different qualities, butting heads with colleagues, showing little work ethic and displaying a lack of pride in their work.

If the latter is the case, consider moving that employee elsewhere or terminating them if necessary. But since most employees, even the difficult employees, fall into the former group, it's perhaps worthwhile to figure out how best to deal with them.

You Can Deal With Difficult Employees

Whatever the specific difficult personality you are dealing with, there are several tips to make it easier.

*First, keep in mind that this is not an emotional battle. You should not get emotionally involved with the difficult behavior. You only need to deal with this person at work, and you only need to get as involved as the work requires. Sometimes not getting emotionally involved is easier on you, and might get less response out of the difficult person. Often, difficult people enjoy getting a rise out of others.

*Second, always keep yourself approachable. Often difficult employees will respond better to a manager who keeps an "open door" policy and invites comments and dialogue. In addition, if things "hit the fan" with the employee, you will have that in your back pocket. You'll always be able to argue that you were available for conversation and you made an effort to keep yourself available.

*Third, do a consistent "check in" with the difficult employee to be sure that you understand each other. Often, misunderstandings and lack of communication are at the root of difficulties with other people. Ask, "Do you understand what I'm saying?" Consider asking this at different intervals of the day or week, always making sure the employee understands you and visa versa.

*Finally, don't stand around arguing with difficult employees. Often, this personality type is stubborn and won't be convinced of any argument but his or her own. Don't stand around all-day trying to make your point. Make your point, clarify if necessary, and move on. This not only proves your position as the manager who doesn't have to justify their position but also saves you precious time.

What to do with difficult employees...

Insubordinate Employees in the Work Environment

Have you dealt with the employee who knows how to do everything? Can you not teach that old dog a new trick, like listening to the person who signs the checks? We believe the work environment can teach us a lot about how we deal with these situations. In the pressurized environment of a workplace, we cannot be a disciplinarian all the time. We need our employees to listen and respond, without the entitlement attitude or indifference.

Many human resource personnel and small business owners know they can turn around insubordination if they handle it correctly. If an employee acts insubordinate consistently, then reprimands can solve the problem. Of course, not all employees turn around their attitude.

More about insubordinate...

Protect Your Company from Termination Lawsuits: Use A Written Reprimand
One of the most essential tools of management when it comes to directing the activities of personnel is the written reprimand. First, it gets the attention of an employee who has great potential for your business but who needs to shape up. Many times a written reprimand will get the employee’s attention in a way that mere words cannot.
More written reprimand...
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